Business, simplified
Help your customers, right here, right now
The simplest possible solution for technicians to "take a look" at the equipment in the customer's house or office.
A single-click solution to avoid tech support teams to knock on the customer's door. Earn time. Spare money. Gain trust and satisfaction. Get ahead of the competition in your Aftersales process.
.Aftersales, but even Sales....
Can you think of harnessing Visit for cross-sales?
Knowing the situation onsite allows the operator to perform cross-sales and upsales tasks with ease. The operator can see the entire environment and consult the customer about best solutions and options provided by your company to satisfy the customer's needs.
Visit your clients, virtually
The fastest and the easiest way to access visually your client's environment, understand the technical issues and guide your clients to solve the problem.
Visit uses a super simple SMS-activated system to access the rear camera of the client's smartdevice and to activate the "handsfree" mode. The operator of the call center or helpdesk can see the the equipment installed and the troublesome device, troubleshoot it together with the client and even draw on the client's screen using special markup options to highlight precisely the details and guide successfully to the solution of the technical issue.
Visit can fit in your IT ecosystem
Keep your CRMs, Sales and Helpdesks, Call Center management software....
Although Visit is equipped with dedicated "ticketing" system, we can help you to integrate it into your workflows and your existing environment. As a cloud based solution we are easily avilable wherever you want, and we can fit in any chosen point of your business process.